Privacy Policy

1. Overview

KraftX Lab ("we," "our," or "us") operates the website kraftxlab.com. We are committed to protecting your privacy and ensuring that any personal information you share with us is handled securely and transparently. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our contact form.

2. Information We Collect

We only collect information that you voluntarily provide to us. This includes:

• Contact Information: Name, email address, and any details you provide in the subject or message body when using our contact form.
• Usage Data: Technical information automatically collected by our hosting servers (such as IP address, browser type, and page visit metrics) to help monitor website health and usage trends.

3. How We Use Your Information

We use the collected information solely for the following purposes:

• To reply to your project inquiries, questions, or requests for consultation.
• To establish communication regarding our engineering and design services.
• To maintain, optimize, and secure the performance of our website.

We do not sell, rent, or trade your personal information to third parties.

4. Third-Party Services

We use third-party tools to help facilitate our communication and site hosting:

• Web3Forms: Our contact form submissions are processed through Web3Forms. They handle the transmission of form inputs directly to our secure inbox.
• Hosting Providers: Our website is hosted on secure web servers that collect basic diagnostic logs to ensure availability and performance.

5. Data Retention

We keep the emails and project inquiries you send us for as long as necessary to provide our engineering services or to follow up on your requests. You may contact us at any time to request that your contact details or message logs be deleted from our active correspondence database.

6. Security

We employ standard security protocols, including HTTPS/TLS encryption across our entire website, to protect data during transit. However, please be aware that no method of internet transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted directly on this page with an updated revision date.